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Privacy Policy

Our job to look after your health information and keep it private. To best of our ability,  we follow the guidelines of sharing information in the Canadian Standards Association Model Code for the Protection of Personal Information and Personal Health Information Protection Act (PHIPA, 2004).

What is Personal Health Information?

As a client, Surrey Place collects your Personal Health Information directly from you or the person(s) acting on your behalf. The information that we collect may include the following identifying details about you:

Where is your information stored?

We store your Personal Health Information digitally in a centralized database system. This tool ensures that your information is accurate and safely stored.

How is the information used?

We use and share your Personal Health Information with external services and health care providers as permitted by law, as well as within your circle of care at Surrey Place to support the services you are receiving.

 Depending on the situation, your personal health information may also be used to receive payments for services and for teaching opportunities.

What are your rights?

Access 
Your Personal Health Information belongs to you. You have the right to request access to your information and a list of services or providers who received your information.

Correction 
 You can request to correct or complete your information if you think it is incorrect or incomplete.

Confidentiality 
We have an obligation to protect your information from going missing, being stolen, and others sharing or misusing it. You can also withdraw your permission, and we will stop using and sharing your information.

Cookies and Website Data Collection

Similar to many websites, our website uses and collects digital “cookies” to gather general trend data concerning traffic on the website for statistical analysis. A “cookie” is a small piece of computer code that collects data while you browse. Cookies by themselves do not tell us your email address or otherwise identify you personally. You can set your web browser to accept or reject cookies.

We also track general information on visits to our website to better understand and improve the information users are accessing. This information may include numbers of visitors to the site and to specific pages, referring websites, length of time on the site and more. This information is used for to improve the content and experience of our website. No personal information is collected that would identify individuals unless specifically and clearly requested, and only when the user provides it voluntarily.

Surrey Place may use third parties to collect data from our website anonymously for marketing purposes (for example, advertisements). Website users will not be personally identified through this data, and Surrey Place does not see any data or contact information on an individual level. These third parties may include but are not limited to Google Analytics, Facebook, Instagram or Twitter.

Surrey Place does not sell or share any personal information.

Comprehensive Privacy Policy

Connect With Us

Contact us if you have any questions about our privacy practices. We will keep all inquiries private. 

Privacy Office 
Phone: 416.925.5141 ext. 2455  
Email: privacy@surreyplace.ca 
Mail: 2 Surrey Place Toronto, ON, M5S 2C2

By 2 months

Has your baby had their hearing screened? YES NO

By 6 months

Does the child?

Startle in response to loud noises? YES NO
Turn to where a sound is coming from? YES NO
Make different cries for different needs (hungry, tired)? YES NO
Watch your face as you talk? YES NO
Smile/laugh in response to your smiles and laughs? YES NO
Imitate coughs or other sounds such as ah, eh, buh YES NO

By 9 months

Does the child?

Respond to their name? YES NO
Respond to the telephone ringing or a knock at the door? YES NO
Understand being told no? YES NO
Get what they want through using gestures (reaching to be picked up)? YES NO
Play social games with you (Peek-a-Boo)? YES NO
Enjoy being around people? YES NO
Babble and repeat sounds such as babababa or duhduhduh? YES NO

By 12 months

Does the child?

Follow simple one-step directions (sit down)? YES NO
Look across the room to a toy when adult points at it? YES NO
Consistently use three to five words? YES NO
Use gestures to communicate (waves hi/bye, shakes head for no)? YES NO
Get your attention using sounds, gestures and pointing while looking at your eyes? YES NO
Bring you toys to show you? YES NO
Perform for social attention and praise? YES NO
Combine lots of sounds together as though talking (abada baduh abee)? YES NO
Show an interest in simple picture books? YES NO

By 18 months

Does the child?

Understand the meaning of in and out, off and on? YES NO
Point to more than 2 body parts when asked? YES NO
Use at least 20 words consistently? YES NO
Respond with words or gestures to simple questions (Where's teddy? What's that?)? YES NO
Demonstrate some pretend play with toys (gives teddy bear a drink, pretends a bowl is a hat)? YES NO
Make at least four different consonant sounds (p ,b, m, n, d, g, w, h)? YES NO
Enjoy being read to and sharing simple books with you? YES NO
Point to pictures using one finger? YES NO

By 2 years

Does the child?

Follow two-step directions (Go find your teddy bear and show it to Grandma.)? YES NO
Use 100 to 150 words? YES NO
Use at least two pronouns (you, me, mine)? YES NO
Consistently combine two to four words in short phrases (Daddy hat. Truck go down.)? YES NO
Enjoy being around other children? YES NO
Begin to offer toys to other children and imitate other children's actions and words? YES NO
Use words that are understood by others 50 to 60 per cent of the time? YES NO
Form words or sounds easily and without effort? YES NO
Hold books the right way up and turn the pages? YES NO
Read to stuffed animals or toys? YES NO
Scribble with crayons? YES NO

By 30 months

Does the child?

Understand the concepts of size (big/little) and quantity (a little/a lot, more)? YES NO
Use some adult grammar (two cookies, bird flying, I jumped)? YES NO
Use over 350 words? YES NO
Use action words such as run, spill, fall? YES NO
Participate in some turn-taking activities with peers, using both words and toys? YES NO
Demonstrate concern when another child is hurt or sad? YES NO
Combine several actions in play (puts blocks in the train and drives the train, drops the blocks off.)? YES NO
Put sounds at the beginning of most words? YES NO
Use words with two or more syllables or beats (ba-na-na, com-pu-ter, a-pple)? YES NO
Recognize familiar logos and signs involving print (Stop sign)? YES NO
Remember and understand familiar stories? YES NO

By 3 years

Does the child?

Understand who, what, where and why questions? YES NO
Create long sentences using five to eight words? YES NO
Talk about past events (trip to grandparents house, day at child care)? YES NO
Tell simple stories? YES NO
Show affection for favourite playmates? YES NO
Engage in multi-step pretend play (pretending to cook a meal, repair a car)? YES NO
Talk in a way that most people outside of the family understand what she/he is saying most of the time? YES NO
Have an understanding of the function of print (menus, lists, signs)? YES NO
Show interest in, and awareness of, rhyming words? YES NO
Read to stuffed animals or toys? YES NO
Scribble with crayons? YES NO

By 4 years

Does the child?

Follow directions involving three or more steps (First get some paper, then draw a picture and give it to Mommy)? YES NO
Use adult type grammar? YES NO
Tell stories with a beginning, middle and end? YES NO
Talk to try and solve problems with adults and with other children? YES NO
Show increasingly complex imaginary play? YES NO
Talk in a way that is understood by strangers almost all the time? YES NO
Generate simple rhymes (cat-bat)? YES NO
Match some letters with their sounds (letter b says buh, letter t says tuh)? YES NO