Culture of Resilience
Equity, Diversity, Inclusion & Accessibility
Classroom Celebrating Neurodiversity Community Consult
On September 7, 2023, Surrey Place was honoured to host our first Indigenous Community Consultation, where we were grateful to occupy office space at the Scarborough Hub building in Toronto. Our goal for the Indigenous Community Consult was to collaborate and receive community feedback for the Classroom Celebrating Neurodiversity curriculum and future objectives. Specializing in Fetal Alcohol Spectrum Disorder (FASD) education and support, Surrey Place, in partnership with the Toronto District School Board (TDSB) and their Education Community Partnerships Program (ECPP), is creating a safe and unique day treatment classroom. We aspire to uphold Indigenous knowledge in the areas of youth health and educational development and address the separation and removal of young people from the land.
During the community consultation, we heard the importance of engaging traditional healers, sharing information, continuing to build relationships with the community, and creating cultural and spiritual safety in the classroom. Our future commitments include reaching out and connecting with an Indigenous healer to join the classroom, building a Working Group to engage with the community on policies and practices within the classroom, and continuing to connect through community engagement building activities.
Please review the full Community Consult Feedback Report, which includes fun details of our evening, uncensored community feedback and an outline of Surrey Place’s future commitments.
Orange Shirt Day fundraiser
As part of their journey with ReconciliACTION, students from our Classroom Celebrating Neurodiversity, a safe and inclusive learning environment for students with Indigenous and non-Indigenous ancestry who have self-identified with having Fetal Alcohol Spectrum Disorder (FASD) or suspect they have FASD, thoughtfully hand-designed a t-shirt for Orange Shirt Day 2023, that shares the story of Phyllis Webstad, residential school survivor and community leader, and promotes our responsibility in the Truth and Reconciliation Commission.
Our students raised $6,720 in profit for the fundraiser stemming from a combination of t-shirt sales and pledges. Students sold t-shirts across Turtle Island including the U.S., and a few t-shirts even made their way to Europe and Mexico. The classroom team was supported by 2-Spirited People of the First Nations, to ensure the funds went to an Indigenous family in Toronto who could benefit from this fundraiser.
Lunch & Learns and Spotlight Series
Throughout the fiscal year, the EDIA & Innovation department (formerly known as the Community, Partnership and Innovation department) hosted several enriching workshops and webinars to help Surrey Place staff and community become better informed. In July, they hosted a webinar entitled “From ‘Going Through It’ To ‘Growing Through It’”, discussing the unique challenges Black youth face and the importance of peer-led and designed mental health support. In September, they hosted a webinar called “Navigating Ableism Everyday,” which explored what ableism is and why we need to discuss it.
During Black History Month, the EDIA & Innovation team and the Communications team held a Lunch & Learn called “Beyond the Monolith: Navigating the Intersection of Blackness and Disability” with speaker Jheanelle Anderson, a Black disabled Social Worker and Researcher, whose work focuses on disability justice and research with communities at the intersection of Blackness, disability, and immigration. This presentation delved into the complexities of the disability landscape that often overlooks the unique experiences of Black people with disabilities, highlighting the interlocking systems of anti-Black racism and ableism.
Self-Identification Survey
In June 2023, the EDIA & Innovation department and People Services collaborated on our first Self-identification Equity Survey. The survey was created to assess Surrey Place’s current representation amongst staff and establish baseline data to identify gaps and ultimately improve diversity and inclusion throughout the organization. This includes rethinking our approach to recruitment, retention and talent development, and enhancing our decision-making process to be more equitable. Understanding Surrey Place’s demographic was the first step in our work towards becoming more data-driven and measurable with our EDIA efforts. We continue to work in partnership with staff on creating a more inclusive workplace.
Employee Experience
Employee Experience Survey
In December 2023, we conducted our annual Employee Experience survey with our third-party provider, Mercer. We had a higher participation rate than last year, with approximately 71% of staff providing feedback, while our overall employee engagement score was 73%, consistent with the previous year. The survey indicated staff felt positive improvements in areas such as company strategy and direction, work-life balance, and having the right tools and resources to do their jobs well. The survey also indicated some areas of opportunities relating to leadership and employees feeling energized in their roles. In the coming fiscal year, we plan to host focus groups to discuss these areas and develop workplace improvement projects.
Employee Experience Task Force
Our Employee Experience Task Force, comprising of non-management and management staff, was formed to address areas of improvement indicated in the 2022 Employee Experience Survey. Throughout this fiscal year, the task force focused on addressing staff’s wishes to learn more about various programs and services at Surrey Place. The group decided to host the very first “Surrey Place Internal Film Festival” in April 2024 to tap into the creativity of teams across the organization and provide staff an opportunity to become more familiar with our services and programs in a fun way.