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Learning to Use Your MySurreyPlace Account

DECEMBER 4, 2021

The MySurreyPlace Event Portal will allow you to sign up for Wellness events. This includes educational training, social groups, camps, a variety of mental health supports including yoga and mindfulness as well as OAP Foundational Family events. The Community Portal Training Workbook will guide you through registration and explain how to navigate this new portal.

DOWNLOAD WORKBOOK

Community Portal Training Webinar

Watch this webinar, presented by Natalie Healy, to learn how to use all the components of the MySurreyPlace portal. 

CONNECT YOUR OR YOUR FAMILY MEMBER’S ACCOUNT TO YOUR SURREY PLACE HEALTH RECORD

Connecting your MySurreyPlace portal account to your and/or your family member’s existing Surrey Place health record will provide easy access to your or your family member’s health record information. There are a few things you will need in order to get started: 

  • In order to connect any MySurreyPlace account to any Surrey Place health record, you will need to have the correct family member’s unique Surrey Place identification number (also known as an SPCID). 
  • Informed consent (permission) is required to connect your family member’s account information. 

Step 1

After you have signed in to your MySurreyPlace account, go to the top right-hand corner of the window and click on “Hi, <your name>”.

Step 2

Clip on “My Profile”. This link will take you to your “My Profile” page.

Your profile page will look like this.

Step 3

Scroll down the page until you see “Portal Family Contacts.” Click the green “ADD CONTACT” button.

Step 4

You will now see the “Add Portal Family Contacts” box. Click on “Type of Connection” and choose one of the 3 choices presented. Your choices will be: 

  • Self 
  • Family Member 
  • Non-Family Member 

Step 5

If you choose “Self” as your connection type, you will need to have your SPC I.D.” An SPC I.D. is your unique Surrey Place identification number. If you don’t know your SPC I.D., contact myrecords@surreyplace.ca to get this number. If you already know your SPC I.D. number, enter it in the SPC I.D. text box and click the green “CREATE CONNECTION” button. 

If your request to connect accounts is successful, you will see the “Success” message on your screen after a few seconds. Click the green “CLOSE” button to close this message. Your portal account is now connect to your Surrey Place Health Record. 

If you choose “Family Member” or “Non-family Member” as your connection type, you will see this screen. Fill in the information requested and click on the green “CREATE CONNECTION” button. 

If your request to connect accounts is successful, after a few seconds, you will see this message on your screen.Click the green “CLOSE” button to close this message. Your family member’s portal account will be connected to their Surrey Place Health Record as soon as a Health Records staff verifies and approves your request. 

HOW TO CONNECT AN EXTERNAL CONTACT TO YOUR MYSURREYPLACE ACCOUNT 

Connecting an External Contact to your MySurreyPlace account will allow professionals in your life to add information to your profile and help you register for programs. 

Important information before you start: 

  • You can only add External Contacts to your family member’s Surrey Place health record if you have their permission to view their Surrey Place health record. 
  • An External Contact is someone who is not a Surrey Place staff member such as a doctor, social worker, caseworker or other helpful contacts. 

Step 1

After you have signed in to your mysurreyplace account.  Go to the top right-hand corner of the window and click on “Hi, <your name>”. 

Step 2

Click on “My Profile.” This link will take you to your “My Profile” page. 

Step 3

Scroll down the page until you see “External Contacts”. Click the green “ADD EXTERNAL CONTACT” button. 

Step 4

You will now see the “Add External Connection” box. Click on “Connection Role” and choose the appropriate role from the list of choices. Finish filling out as much of the information requested on this form as possible. You must have the “Last Name” and the “E-mail” of the person you’re trying to add. 

Step 5

Click on the green “CREATE CONNECTION” button. 

If your request to add an external connection is successful, after a few seconds, you will see the “Success” message on your screen. Click the green “CLOSE” button to close this message. Your External Contact’s information should now be listed under “External Contacts.” 

If you have any questions, please e-mail our Records Department at: myrecords@surreyplace.ca.  

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By 2 months

Has your baby had their hearing screened? YES NO

By 6 months

Does the child?

Startle in response to loud noises? YES NO
Turn to where a sound is coming from? YES NO
Make different cries for different needs (hungry, tired)? YES NO
Watch your face as you talk? YES NO
Smile/laugh in response to your smiles and laughs? YES NO
Imitate coughs or other sounds such as ah, eh, buh YES NO

By 9 months

Does the child?

Respond to their name? YES NO
Respond to the telephone ringing or a knock at the door? YES NO
Understand being told no? YES NO
Get what they want through using gestures (reaching to be picked up)? YES NO
Play social games with you (Peek-a-Boo)? YES NO
Enjoy being around people? YES NO
Babble and repeat sounds such as babababa or duhduhduh? YES NO

By 12 months

Does the child?

Follow simple one-step directions (sit down)? YES NO
Look across the room to a toy when adult points at it? YES NO
Consistently use three to five words? YES NO
Use gestures to communicate (waves hi/bye, shakes head for no)? YES NO
Get your attention using sounds, gestures and pointing while looking at your eyes? YES NO
Bring you toys to show you? YES NO
Perform for social attention and praise? YES NO
Combine lots of sounds together as though talking (abada baduh abee)? YES NO
Show an interest in simple picture books? YES NO

By 18 months

Does the child?

Understand the meaning of in and out, off and on? YES NO
Point to more than 2 body parts when asked? YES NO
Use at least 20 words consistently? YES NO
Respond with words or gestures to simple questions (Where's teddy? What's that?)? YES NO
Demonstrate some pretend play with toys (gives teddy bear a drink, pretends a bowl is a hat)? YES NO
Make at least four different consonant sounds (p ,b, m, n, d, g, w, h)? YES NO
Enjoy being read to and sharing simple books with you? YES NO
Point to pictures using one finger? YES NO

By 2 years

Does the child?

Follow two-step directions (Go find your teddy bear and show it to Grandma.)? YES NO
Use 100 to 150 words? YES NO
Use at least two pronouns (you, me, mine)? YES NO
Consistently combine two to four words in short phrases (Daddy hat. Truck go down.)? YES NO
Enjoy being around other children? YES NO
Begin to offer toys to other children and imitate other children's actions and words? YES NO
Use words that are understood by others 50 to 60 per cent of the time? YES NO
Form words or sounds easily and without effort? YES NO
Hold books the right way up and turn the pages? YES NO
Read to stuffed animals or toys? YES NO
Scribble with crayons? YES NO

By 30 months

Does the child?

Understand the concepts of size (big/little) and quantity (a little/a lot, more)? YES NO
Use some adult grammar (two cookies, bird flying, I jumped)? YES NO
Use over 350 words? YES NO
Use action words such as run, spill, fall? YES NO
Participate in some turn-taking activities with peers, using both words and toys? YES NO
Demonstrate concern when another child is hurt or sad? YES NO
Combine several actions in play (puts blocks in the train and drives the train, drops the blocks off.)? YES NO
Put sounds at the beginning of most words? YES NO
Use words with two or more syllables or beats (ba-na-na, com-pu-ter, a-pple)? YES NO
Recognize familiar logos and signs involving print (Stop sign)? YES NO
Remember and understand familiar stories? YES NO

By 3 years

Does the child?

Understand who, what, where and why questions? YES NO
Create long sentences using five to eight words? YES NO
Talk about past events (trip to grandparents house, day at child care)? YES NO
Tell simple stories? YES NO
Show affection for favourite playmates? YES NO
Engage in multi-step pretend play (pretending to cook a meal, repair a car)? YES NO
Talk in a way that most people outside of the family understand what she/he is saying most of the time? YES NO
Have an understanding of the function of print (menus, lists, signs)? YES NO
Show interest in, and awareness of, rhyming words? YES NO
Read to stuffed animals or toys? YES NO
Scribble with crayons? YES NO

By 4 years

Does the child?

Follow directions involving three or more steps (First get some paper, then draw a picture and give it to Mommy)? YES NO
Use adult type grammar? YES NO
Tell stories with a beginning, middle and end? YES NO
Talk to try and solve problems with adults and with other children? YES NO
Show increasingly complex imaginary play? YES NO
Talk in a way that is understood by strangers almost all the time? YES NO
Generate simple rhymes (cat-bat)? YES NO
Match some letters with their sounds (letter b says buh, letter t says tuh)? YES NO