Annual Report 2022/23

Annual Report 2022/23

Message from our CEO and Board President


To our community:

2022 marked the 60th anniversary of Surrey Place – a significant milestone that few organizations achieve and one that we are so proud to reach. These years have been full of change, growth, innovation and collaboration. To mark this special the occasion, our staff and clients shared memories and discussed Surrey Place’s impact on their lives in this special video.
Throughout this past fiscal year, our focus has been on building a future for – and with – our clients, families and communities. We seized new opportunities and identified improved ways to provide our clients and families with the highest quality of care at every stage of their lifelong journey. Notably, Surrey Place was selected by the Ministry of Children, Community and Social Services (MCCSS) to lead the SmartStart Hub in the Toronto region.

Our Medical Services team led impactful initiatives to better serve the intellectual and developmental disabilities community. We funded a medical consultation model like no other service in Ontario that became permanent, helping physicians build capacity for current and future healthcare providers.

Furthermore, we invested in new partnerships with established institutions like The School of Optometry, Vision Science and the University of Waterloo to advance our service offerings and better support the needs of our clients.

We took meaningful strides in our Equity, Diversity, Inclusion and Accessibility commitment. We hosted a foundational EDIA training for members of the Leadership Forum, developed an EDIA framework encompassing the collaborative efforts of our Anti-Racism Black Consultation and Training Group, our Indigenous Consultation, and the Working Towards EDIA Group and created several new policies with an EDIA lens.

We know that our work would not be possible without our staff for their tremendous efforts, our clients and partners for their trust, our donors, and all levels of government in our communities. Thank you for your continued support.

On behalf of the Board of Directors and staff at Surrey Place, we are thrilled to share our achievements with you in this year’s annual report.

Sincerely,
Dr. Terri Hewitt, Ph.D., C.Psych.
Chief Executive Officer
Fern Goncalves, M.Ed., CHRL
Board President

Our Impact

24,382

Unique Clients + Caregivers* per year, including DSO-Toronto Region clients
0–6 years old

67%

6–17 years old

18%

18+ years old

15%

Our Programs

23,000+

Infant Hearing Screenings

2,451

People served in Toronto through the Preschool Speech & Language Program

700

Online Wellness events

550+

Staff employed at Surrey Place

Autism “Now What” Marketing Campaign Video

Celebrating 60 Years

Since 1962, we have earned a reputation as an agency that works with individuals to provide high quality support because we understand their unique experiences like no other. When families turn to us for the first time, they are often grappling with a new diagnosis, suspected diagnosis or have questions about their child’s development that make their future feel uncertain.

In 2022, we worked with the marketing agency DonerNorth to launch our powerful campaign “Now What.” The campaign celebrates 60 years of supporting families during moments when they don’t know where to turn. Looking forward, we are renewing our commitment to provide the clarity parents need to empower their child’s success. At Surrey Place, we’re here to help.

Strategic Plan Achievements

Commitment to Client Centred Services

Commitment to Client Centred Services

Read More
Successfully Building a High Performance Organization

Successfully Building a High Performance Organization

Read More
Bringing Out the Best in Our Team

Bringing Out the Best in Our Team

Read More

Our Financials

Funding Sources
Provincial government: 93.6%
Municipal government: 0.7%
Fee for service & grant revenue: 4.6%
Other revenue: 1.1%

3 Year Expenditure Trend ($’000)
2020-21: $57,879,416
2021-22: $70,547,332
2022-23: $97,765,272

Meet Our Donors & Funders

This section reflects donations and funders for the fiscal year ending March 31, 2023.
Donors expand_more
Funders expand_more

Board of Directors 2022/23

President

FERN GONCALVES,
M.ED., CHRL

Senior HR Advisor, Employee
Engagement, Organizational
Development, Strategic Advisor

Vice President

CAROLYN ACKER, C.M.,
R.N., M.A., D.SC. H.C.

Management Consultant Carolyn
Acker & Associates
Treasurer 
ANDREA ENGLERT-RYGUS, B.COMM., CSMP
Chief Procurement Officer and Vice President, Customer Relationship Management Plexxus
Directors

AMANDA KENNEDY, M. SC.

Principal Kennedy Consulting

MICHAEL RICHARDSON, HBA

CEO & Co-Owner Eclipsys
Solutions Inc.

MICHAEL ROOKE, BBA,

CPA, CA, LPA

Partner Tinkham LLP

KEMI ODUWOLE LL B, LL M, M. CIARB

Managing Partner Topmarké Attorneys, LLP.

BAABA FORSON, B.A. (HONS.), LL.B.
Lawyer – Ontario Public Services


HELEN WOJCINSKI

President & CEO
Wojcinski & Associates Ltd



ASHAN M. FERNANDO

Marketing Manager
Canadian Published Children’s Author