Annual Report 2023/24
Partnerships & Collaboration
Annual Report 2023/24
Message from our CEO and Board President
To our community:
Collaboration is a big part of how we work at Surrey Place. In fact, it’s one of the core values that guides our approach to everything – we collaborate to create possibilities. This 2023/2024 fiscal year, we have been fortunate to engage in a wide breadth of partnerships and collaborations, both within and outside Surrey Place’s doors. As we continue to adapt to the changing landscape, it’s more important than ever to bring different perspectives and strengths together to further the potential for our clients, community and industry.
As you will read in this Annual Report, we are working with internal teams, external partners, and our valued community to connect with more families and continually improve our services to meet their needs. This includes developing our Process Reform Working Group and Autism Change Champions to address the changes to the OAP funding model and ensure the sustainability of our services and programs.
Partnerships and collaboration happen all the time at Surrey Place. As we complete the first year of our 2023-2026 Strategic Plan, we want to thank all our staff for their valued collaborative efforts. We’re grateful to work together with our community and partners to help people of all ages with autism, developmental, and sensory-related concerns push the boundaries of what’s possible to achieve new victories. We look forward to embarking on the second year of our Strategic Plan and building more partnerships and opportunities to come.
Sincerely,
Dr. Terri Hewitt, Ph.D., C.Psych.
Chief Executive Officer
Fern Goncalves, M.Ed., CHRL
Board President
Our Impact
14,297
Unique Clients + Caregivers* per year, including DSO-Toronto Region clients
**does not include IHP numbers**
0–6 years old
33.11%
6–17 years old
31.75%
18+ years old
29.61%
Our Programs
30,000+
Infant Hearing Program
1,780
People served in Toronto through the Preschool Speech & Language Program
121
Clients accessed FASD Clinic services
380
Online wellness events hosted
Client Story
During a time of urgent needs for our son (and family), the Urgent Response Services team connected us with Dr. Alvin Loh and Jasmine Romero [Registered Nurse]. Their expertise and diligent care have been a lifeline for our family. Thanks to their compassionate care, I am so happy to report that today, our son has made so much progress. We continue to benefit from Dr. Loh’s support as we work towards a place of stability. We are so grateful for the kind and wonderful rapport Dr. Loh and Jasmine have with our son! Thank you to Surrey Place for all you do for families like ours.”
Strategic Plan Achievements
Our Financials
Funding Sources
Provincial government: 91.5%
Municipal government: 0.6%
Fee for service & grant revenue: 6.3%
Other revenue: 1.5%
3 Year Expenditure Trend ($’000)
2021-22: $70,547,332
2023-23: $97,765,272
2023-24: $99,686,710
Meet Our Donors & Funders
This section reflects donations and funders for the fiscal year ending March 31, 2024.
Donors
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Funders
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Board of Directors 2023/24
President
FERN GONCALVES,
M.ED., CHRL
Senior HR Advisor, EmployeeEngagement, OrganizationalDevelopment, Strategic Advisor
Vice President
CAROLYN ACKER, C.M.,
R.N., M.A., D.SC. H.C.
Management Consultant Carolyn
Acker & Associates
Treasurer
ANDREA ENGLERT-RYGUS, B.COMM., CSMP
Chief Procurement Officer and Vice President, Customer Relationship Management Plexxus
MICHAEL ROOKE, BBA,
CPA, CA, LPA
Partner Tinkham LLP
Directors
ASHAN M. FERNANDO
Former City of Toronto Councillor
Candidate, Hospitality/hotel
management professional
BAABA FORSON, B.A. (HONS.), LL.B.
Crown Counsel, Ministry of the
Attorney General, Ontario Public
Service
FRANK ANDERSON , FCPA, CPA
Retired Accountant
KEMI ODUWOLE LL B, LL M, M. CIARB
Managing Partner Kindriwlaw
Professional Corporation
(practicing as Topmarké Attorneys, LLP)
MICHAEL RICHARDSON, HBA
CEO & Co-Owner Eclipsys
Solutions Inc.
MICHAEL ROOKE, BBA,
CPA, CA, LPA
Partner Tinkham LLP
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